Homeless Encampment Action Response Team (HEART)

The Homeless Encampment Action Response Team (HEART) is comprised of two Officers who assist Pomona Public Works Professionals who respond to various locations within the City of Pomona affected by illegal encampments and reoccurring homeless issues. The HEART program operates seven days a week. Additionally, there are eight Pomona Police Officers, one from each patrol squad, who are Homeless Liaisons and act as an extension of the HEART Team to ensure the City of Pomona receives around the clock coverage.

How do I request the HEART Team to respond to my location?

The best way to request the HEART Team is by sending an email to qualitylife@pomonaca.gov. The entire HEART Team monitors this email account and requests are usually handled the same day or next day. Please be as specific as you can as to exactly where the encampment is located and a general description of the items if possible. If you do not have, access to email you can leave a message at 909-620-2328.