We understand that everyone has a busy schedule with work, school, kids sports, etc. We hope that everyone can take a moment to help our community look good to passerby’s and continue to hold the marketability of our units.

Please take a moment for the following:

• Please do not store mops, broom or cleaning items visible to the common area. If these items are within your patio or balcony area, please place in a way not visible to those walking by. Units have storage closets where these items should be kept.
• Residents are required to clean their landings and front entry area. Please sweep/mop these areas on a regular basis.
• Trash- please refrain from overfilling the dumpsters. If a dumpsters is too full please check the nearest one. Odds are the others are pretty empty. Remember if dumpsters are overfilled, there are additional charges assessed to the association meaning each of you. Help keep cost down by not overfilling the dumpster.
• Items should not be stored within the patio/balcony areas. Please refrain from the storage of items.

Are you aware the City of Pomona has a Quality of Life Unit?

Homeless Encampment Action Response Team (HEART)

The Homeless Encampment Action Response Team (HEART) is comprised of two Officers who assist Pomona Public Works Professionals who respond to various locations within the City of Pomona affected by illegal encampments and reoccurring homeless issues. The HEART program operates seven days a week. Additionally, there are eight Pomona Police Officers, one from each patrol squad, who are Homeless Liaisons and act as an extension of the HEART Team to ensure the City of Pomona receives around the clock coverage.

How do I request the HEART Team to respond to my location?

The best way to request the HEART Team is by sending an email to qualitylife@pomonaca.gov. The entire HEART Team monitors this email account and requests are usually handled the same day or next day. Please be as specific as you can as to exactly where the encampment is located and a general description of the items if possible. If you do not have, access to email you can leave a message at 909-620-2328.