Dear Members and Residents,

As part of our 2026 budget planning and in an effort to reduce overall costs, as well as support future collaboration with our neighboring community, Phillips Meadows, regarding a potential joint gating project, the Board of Directors has elected to transition to a new patrol company to improve parking management within Country Park Villas.

Within the next week, each unit will receive a letter containing a unit-specific activation code. This code will allow you to create your profile in the new parking system. Please note: only one profile may be created per unit.

How This Change Affects You

• All current vehicle information will be automatically transferred into the new system.
• Hang tags will no longer be valid. Residents must register their vehicle(s) and select which vehicle will be parked outside using the Patrol-One website.
• Digital parking permits will be issued and tied directly to each vehicle’s license plate number.
• Units previously approved for a secondary parking permit will receive two digital permits.
• The new system allows residents to easily update vehicle information or safe-list vehicles through the website. All changes occur in real time, providing greater flexibility.

There will be a brief transition period; however, it is essential that all residents activate their accounts promptly upon receiving the activation letter. This letter will be delivered only to the unit address.

Off-site owners must ensure their tenants register and comply with all association parking rules.

Please be aware that the new system allows patrol officers to scan license plates while patrolling. Vehicles without an active digital parking permit will be subject to enforcement.

If you rotate which vehicle is parked outside, you must update your vehicle selection on the Patrol-One website using your assigned login information.

To provide residents sufficient time to register, parking enforcement under the new system will begin on January 1st.

Do not delay in registering. Failure to register will result in enforcement actions at the vehicle owner’s expense. Country Park Villas is not responsible for any enforcement resulting from a resident’s failure to update or maintain accurate parking information or comply with parking rules.

Thank you for your prompt attention and cooperation.